Help
How can we help?
Real humans, fast replies. Most questions get a same-day answer — email us and we'll get you set up with your AI voice agent.
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The in-app help center has a searchable knowledge base, an AI support agent grounded in our SOPs, and a one-tap escalation to a human when the AI can't resolve it.
Quick answers
Top 5 asks.
How long does setup take?
We set it up for you in onboarding — script written, tested, and tuned with you before you go live.
Do I need new phone hardware?
No — forward your existing number to Hyra. Nothing to install.
What can the AI agent do?
Answer questions, take orders, book appointments, and capture every caller as a lead.
Will it make things up?
No — it answers only from your own knowledge base.
Can I cancel anytime?
Yes, it's month-to-month.